We stand behind our products 100%. If for any reason you are not satisfied with your purchase, please call us within 24 hours and let us know.

Freshness Guarantee - We back all of the selections on this web site in this catalog with a freshness guarantee. If, for any reason, the arrangement does not meet your expectations for freshness within 24 hours, we will replace it. (Spring and seasonal flowers, which have a natural short vase life, are excluded.)

Substitutions of flowers and colors may occur depending on seasonality and quality available on the market. Please know that our designers have the utmost concern about creating the most beautiful arrangement for your special occasion.